1. Shipping and Hazardous Materials Compliance

1.1 Shipping of Ammunition

Ammunition is classified as a hazardous material (ORM-D / Limited Quantity) for shipping purposes and is subject to carrier regulations and applicable federal, state, and local laws governing the shipment of such materials.

1.2 Carrier Requirements

Seeds of Freedom Ammunition, LLC ships ammunition in compliance with applicable carrier requirements, including packaging, labeling, and documentation standards. We ship via carriers that accept ammunition, which may include UPS, FedEx, or other approved carriers. Ammunition cannot be shipped via the United States Postal Service (USPS).

1.3 Jurisdictional Restrictions

Ammunition may not be lawfully shipped to all locations. Seeds of Freedom Ammunition, LLC does not ship to jurisdictions where such shipments are prohibited by law. It is the Customer's responsibility to verify that receipt of ammunition at the specified shipping address is lawful. If we determine after order placement that shipment to your address is prohibited, your order will be cancelled and refunded.

1.4 Adult Signature (Optional)

Adult signature on delivery is available as an optional add-on at checkout for an additional fee. When you select adult signature, an eligible adult (meeting the applicable minimum age requirement) must be available to sign for the package at the delivery address, and the carrier will not release the shipment without that signature. Seeds of Freedom Ammunition, LLC is not responsible for delays, redelivery fees, or package returns caused by the failure to provide an adult signature when adult signature has been selected.

If you do not select adult signature, you acknowledge and accept that, by not requiring an adult signature for delivery, Seeds of Freedom Ammunition, LLC is not liable for any loss, theft, or damage to the package once the carrier marks it delivered, and that any such loss or damage is your responsibility.

1.5 Shipping Times and Costs

Estimated delivery timelines are as follows:

• Standard orders: expected delivery within 7 to 10 days.

• Custom orders: may take up to 14 to 20 days.

Shipping times and costs are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather, order volume, hazmat processing requirements, or other factors beyond our control. Seeds of Freedom Ammunition, LLC is not liable for delays in shipping or delivery.

1.6 Risk of Loss

Risk of loss and title to products pass to the Customer upon handover to the carrier. If your shipment is lost or damaged in transit, you should file a claim directly with the carrier. We will assist with carrier claim documentation where reasonably possible.

1.7 Refused or Undeliverable Shipments

If a shipment is refused or returned as undeliverable due to the Customer's failure to be present, failure to provide an adult signature where adult signature was selected, or provision of an incorrect address, the Customer may be responsible for return shipping costs and a restocking fee.

2. Returns, Refunds, and Exchanges

2.1 No Returns on Live Ammunition

For safety, regulatory, and chain-of-custody reasons, Seeds of Freedom Ammunition, LLC does not accept returns of live (unfired) ammunition under any circumstances, except as required by applicable law or as provided in our Product Recall Policy.

2.2 Defective Product Claims

If you believe you have received defective or nonconforming ammunition, you must:

• Stop use of the product immediately;

• Contact Seeds of Freedom Ammunition, LLC within 10 business days of receipt at the contact information in Section 15;

• Provide your order number, lot number, a description of the alleged defect, and photographs where applicable; and

• Retain all packaging and product pending our investigation.

Seeds of Freedom Ammunition, LLC will investigate all defective product claims in accordance with our Quality Assurance Policy. Confirmed defective product may result in a replacement, credit, or refund at our sole discretion. Do not attempt to use, disassemble, or destroy alleged defective ammunition prior to our investigation.

2.3 Incorrect Items

If you receive an item different from what you ordered, contact us within 5 business days of receipt. We will arrange for correct fulfillment or issue a full refund, at our option.

2.4 Cancelled Orders

For orders cancelled before fulfillment, a full refund will be issued to the original payment method within a reasonable time.

2.5 Refund Processing

Approved refunds will be issued to the original payment method. Processing times vary by payment provider and may take up to 10 business days to appear on your statement.